Plan coverage applies only to HVAC systems that are safe, accessible, and in operable condition at the time of enrollment.

Prestige HVAC Solutions reserves the right to inspect the system prior to acceptance.

If the system is deemed unsafe, neglected, or non-functional, enrollment may be denied or postponed until required repairs are completed.

This plan covers one HVAC unit only.

Additional systems at the same property may be added for an additional fee per unit.

Customers may pay annually in full or through monthly auto-pay installments.

A valid card must remain on file throughout the plan term.

Monthly plan members are committing to a full 12-month agreement.

Plan benefits may be suspended if payment fails or is past due.

Partial-year refunds are not issued for annual plans if canceled early.

Members will be contacted within 60 days of their plan's expiration to confirm renewal or cancellation.

By choosing the monthly payment option, the customer authorizes Prestige HVAC Solutions to automatically charge the stored payment method each month for the agreed plan amount ($17/month for Essential or $35/month for Plus).

This authorization remains in effect for the duration of the 12-month plan unless canceled in accordance with the cancellation policy.

Customers may cancel their plan by providing written notice at least 5 business days before the next billing date.

No partial month refunds will be issued once a billing cycle has been charged.

Included service calls cover diagnostic time only.

Parts and labor for repairs are billed separately at the discounted member rate (10% off for Essential, 15% off for Plus).

Preventive maintenance visits are scheduled by Prestige HVAC Solutions in alignment with seasonal availability and operational demands.

Included PMs and waived service calls reset annually on the anniversary of the enrollment date, not by calendar year.

This is a 12-month service agreement.

If paid in full for the year, customers may cancel at any time with no fee. Membership remains active until the end of the 12-month term and will not auto-renew unless requested.

For monthly billing members, early cancellations are subject to a one-time cancellation fee to offset services already delivered and ensure fairness to all plan holders:

$50 for Essential Plan

$100 for Plus Plan

This plan is designed to support proactive maintenance and fair-use repair support.

Misuse of benefits - including frequent re-enrollments, excessive scheduling without repair needs, or misrepresentation of system condition - may result in termination without refund.

Members receive priority scheduling over non-members.

While every effort is made to accommodate requests quickly, immediate or same-day service is not guaranteed during peak demand periods.